Resume

Queens Village, NY | (917) 628-1007| jmurgray@gmail.com | linkedin.com/in/murgray

Education

Queens College: B.A. Computer Science                                                                                                            May 2021

Relevant Coursework: OOP in Java, OOP in C++, Discrete Math, Data Structures and Algorithms, Design and Analysis of Algorithms, Software Engineering

Programming Languages: Java, C++, Python, Javascript

Technical Skills: Microsoft: Windows 10, 8, 7. Office: 2016, 2013. Office 365: Email, SharePoint, basic apps

Work Experience

Relevent Sports Group New York, NY                                                                                             Nov 2018 – Dec 2019

Technical Support Engineer

  • Set up complete computer systems for employees, from imaging to employee desk
  • Documented and updated knowledge base system
  • Handled remote management of client computers and servers
  • Performed advanced Active Directory and Exchange user and group maintenance tasks
  • Created documentation for software used company-wide
  • Managed company’s technical assets and inventory
  • Fixed office hardware, including printers, TVs, scanners, etc.

JohnO Technologies Inc. Queens, NY                                                                                             May 2015 – Nov 2018

Help Desk Support

  • Windows Administration:           
  • AD: Used Active Directory to manage user and computer accounts, groups, and GPO
  • SQL: Logged into central SQL database systems and extracted required data. 
  • Office 365: Used Email, Calendar, and SharePoint to work on assigned projects. 
  • Coding:
  • Logged on to Godaddy.com domain to register new websites and email addresses.
  • Used WordPress templates, HTML, CSS, and php for site creation
  • Coded for sites: JohnOTech.com, Murgray.com, RealtorOwen.com
  • Office Assistance:
  • Answered incoming calls and scheduled IT support services for current clients.
  • Used MS Office to create spreadsheets, and word documents.
  • Used Outlook to send email, create calendar appointment and tasks.

Volunteering

McKinley-Brighton Elementary School Syracuse, NY                                                                     Nov 2017- May 2018

  • Helped 5th grade students assemble Vex IQ Claw Robots.
  • Refereed at the robotics competitions.
  • Troubleshooted any software/hardware issues the robots experienced.
  • Explained the science and technology behind daily explorations.

Awards

Best Hack for Boston – Boston, MA                                                                                                                       Feb 2019

  • Awarded at TechTogether Boston for a program that stored the inventory for shelters in Boston and displayed what items the shelter was missing so that people could donate.

Best Hack that Benefits Women – Queens, NY                                                                                                    Oct 2018

  • Awarded for the website I built that allowed women to discuss and bond over their work experiences.

Best Hack for Social Good – Rochester, NY Feb 2018

  • Awarded for a program my team developed called “Udio” that kept track of a company’s inventory and “flagged” foods that were approaching their expiration date.